Shipping policy

Effective Date: May 15, 2024

 

Shipping policy

 

Order Processing

Please note that our order processing times are separate from the shipping times you can see at checkout. Allow us 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Please understand that we are a team of humans, working with human hands and human brains. We aren't perfect, but we always do our best to ensure your satisfaction!

 

Domestic Shipping

Stick Click ships within the U.S. We offer complimentary standard shipping on all orders over $50 (or $6.99 for all orders under $50). Please note that delivery times depend on your chosen address, item availability, and order placement time.

 

International Shipping

We currently offer shipping within the U.S. only, but we're actively working to expand our shipping services to other countries.

 

Next Steps

After placing your order, we will send an order confirmation email to the email address provided during checkout. Your delivery will be processed once we receive full payment for your order.

 

Shipment Notification

Once your order is shipped, you will receive a shipment notification email containing the carrier's name, tracking number, and estimated delivery date. You can click the tracking number to monitor your package on the carrier's website. Please allow 48 hours for the tracking information to become available.

 

Changes to the Shipping Policy

We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting here.

 

If you have any questions regarding your order, please contact info@stick-click.com